Services: Connect
Connect viewpoints to
speed business performance
Realisation of business benefits requires various people and parties to work together. Effective communications and relationships between the people involved in business activities saves dollars, time, and stress.
Commercial and hierarchical relationships no longer adequately define what is needed for effective communication; every stakeholder's orientation and needs must be understood and dealt with for optimal results.
Our services connect stakeholder viewpoints. We ensure that business context, goals, priorities, underlying needs, and expectations of stakeholders are clarified and communicated for explicit decision making in tenders, vendor and product selection, contract negotiations, and in projects and operations.
We also bring to your awareness possible consequences of decisions so that they can be anticipated, understood, assessed, and incorporated into your chosen way forward, as appropriate.
Core expertise
Practical contract review
Mediation and Conciliation
Conflict resolution
Coaching and Mentoring
Common sense
When parties are connected to each other for the first time, as client and supplier or otherwise, differences in their perspectives are not always brought to light. Each party often assumes that their "common sense" is sensible and applicable for the other party too. As a consequence many organisations suffer when differences in interpretations or expectations only become apparent later.
Plutonic Zoo is adept at facilitating connections between paradigms, perspectives, orientations, and expectations across personalities, organisations, and cultures.
Our Connect services are underpinned by broad knowledge of and experience with products and professional services available in the market, and buyers' and sellers' needs.
As an example, as part of our tender management services, we articulate clients' stated requirements in language that relevant vendors are most likely to interpret as intended. We formulate the tender to elicit relevant vendor responses that will allow the client to be decisive. This proves to bridge perception barriers and minimise the risk of miscommunication, saving time, dollars, and stress for both parties.
Impartiality helps
Plutonic Zoo is an impartial facilitator; vendor-neutral, independent, and objective. Our focus in our services is on making connections between people and organisations that foster long-term success for all involved.
We facilitate development of mutual trust and vision between parties.
Where relevant, we help you confirm all expectations in written practical agreements that address both parties' interests and needs.
We frequently handle sensitive and confidential matters, and do so professionally and with the utmost discretion.
Contact us for an initial free consultation.